Challenge

To combine a legacy admin portal with a newer one, into a single, streamlined system for internal employees.

Solution

Understanding the Old System

The old system (pictured below) needed to be combined with a newer system without slowing current admins’ workflow process. In order to understand the old system, I interviewed and watched admins use the old system.

Workflow Diagram

I captured what I learned about the old system in a basic workflow diagram. I also conducted a basic task analysis of requested functionality for the new system.

Whiteboarding Sessions

To further understand what the admin users and management needed, I whiteboarded a few screens in a co-designing session.

Sitemap

To help in the fleshing out of the new system, I concurrently built a site map that captured the different users and site structure.

High Fidelity Wireframes

I picked up the design style of the current new system, and integrated in the old system in a way that simplified the overall navigation, but didn’t require admins to learn a new workflow.