Challenge

To improve / create intuitive information dashboards in complex systems: deep space satellite tracking and police investigation people finders

Solution

Heuristic Review & Interviews

I conducted a heuristic review to highlight the problems with an existing people finder tool for police. After identifying the different users of the system, I interviewed representatives in each user group to learn their needs and frustrations with the current system

Iterative wireframe designs

I mocked up improved designs, based off of user feedback and my own findings, and created conceptual designs for new features. Designs focused on the improved faceted navigation -- in image below only the left navigation is redesigned.

Deep space satellite tracking

I worked with stakeholders to create conceptual designs for satellite tracking information dashboard, that fit within the team's capabilities to implement